NURS-FPX 8012 Nursing Technology and Health Care Information Systems

Stakeholders play a crucial role in improving the organization’s performance. The inefficient EHR system affects IT, executive leaders, clinical staff, and finance departments. Data breaches compromise patient satisfaction in healthcare settings, leading to a decrease in patient volume and affecting the organization’s financial status. It also contributes to burnout among clinical and administrative staff, further impacting the organization’s performance. Poor EHR systems can have various repercussions, and stakeholders collaborate to address the identified risks (Kaihlanen et al., 2020).

The EHR system can result in clinical errors such as medication mistakes, incorrect diagnoses, and treatment plans that reduce health outcomes, as evidenced by the Jump data assigning Allen Clinic a Grade “C” in this regard (Jump Clinic Security Grade, 2019). Furthermore, breaches of patient health information due to poorly designed EHR systems lead to severe consequences for the healthcare organization, potentially facing legal action. Poorly maintained EHR systems may also frequently experience downtime, causing setbacks for patient care that result in negative patient outcomes, as indicated by Federal healthcare comparison. Compared to other hospitals in the same area, such as Sartori Dedication Hospital (SDH) and Mercyone Waterloo Medical Center (MWMC), Allen Clinic showed a 3-star patient review rating, reflecting increased accountability for healthcare professionals and healthcare costs due to the lower standard of care provided to patients (Federal healthcare., 2023).

Proposed Solution

The vision is to enhance patient health outcomes for financial success at Allen Hospital. The proposed solution is to implement the latest technology, such as an advanced EHR system, to improve healthcare setting interoperability. Educational training will be provided to personnel on EHR usage to implement the solution. Additionally, financial resources will be required to integrate the latest software, such as Computerized Physician Order Entry (CPOE) and Patient ID system (Beauvais et al., 2020). Planning material and financial resources are necessary to implement the proposed solution in the healthcare setting.

An Electronic Health Record (EHR) system is used in healthcare settings to collect, store, retrieve, and analyze patient data. Healthcare professionals should use EHRs properly to enhance the standard and safety of patient care (Gariépy-Saper et al., 2021). To develop and integrate electronic health records, EHRs function as an informatics solution and rely on a combination of networking, software, and hardware technologies.

EHRs aim to increase the quality and safety of patient care by providing authorized healthcare providers with comprehensive patient health information. Additionally, they enable data analysis to enhance population health and support care coordination among various providers and patients (Vos et al., 2020). EHR adoption and effective use improve interoperability, data security, and privacy in healthcare settings.

Measuring and Monitoring Three Data Points of Interest

1. Patient satisfaction: A crucial indicator of how well healthcare organizations provide healthcare services to patients is patient satisfaction. Healthcare staff uses a patient satisfaction survey tool like the Consumer Assessment of Healthcare Providers and Systems (CAHPS) to track patient satisfaction (Xenakis et al., 2020). The organization collects healthcare patient feedback regarding healthcare provider behavior, provision of timely care, and a clean environment.
2. Hospital readmission rates: The hospital readmission rate is a significant metric for assessing patient care in healthcare organizations. The Readmission Reduction Dashboard created by the Agency for Healthcare Research and Quality monitors readmissions (Wong et al., 2020). Healthcare professionals identify high-risk patients and provide the best care to prevent the readmission rate with the help of this tool.
3. Death rates: The death rate is a data point that measures an organization’s performance in healthcare services. The death rate due to specific diseases like pneumonia, heart, and kidney diseases informs hospital care services. Using a mortality dashboard enables the detection of risk factors and opportunities for coordinated care improvement. The dashboard depicts mortality data in categories such as by unit, healthcare provider, or patient population (Greco et al., 2021).

EHR Implementation Issues and Challenges

The potential of various software programs to exchange data and enhance interoperability is challenging as different departments use different standards in the healthcare orga